One system for the whole property sale
ZIEN

The CRM that works as hard as you do.

Leads come in, get assigned to the right agent, follow up on WhatsApp, turn into viewings, and move to closed — every step tracked on one screen. No more Google Sheets.

Free Newbie plan · New accounts personally approved during early access

Your sales cycleLive · this month
128Leads in
116Assigned
94WhatsApp
32Appointment
Monitor
9Converted
7.0%
Conversion rate
RM3.20
Cost / lead
32
Live deals

Trusted by agents from

IQI
Your agency next

Join 1,000+ agents from leading agencies already closing on ZIEN.

The whole journey

From “lead came in” to “sale closed.”

Six steps every property deal goes through, and how ZIEN runs each one for you, on one screen.

01 · Capture

Every lead lands in one place

Leads from your Meta ads, referrals and walk-ins drop straight into ZIEN the moment they submit, with name, phone, project and source captured automatically. Every agent records the same way, so nothing slips through the cracks of a Google Sheet.

  • Auto-captured from your Meta lead forms
  • One standard format for the whole team
  • Every lead trackable from day one
ziencrm.com/master-leads
Master Leads
MetaReferralWalk-in
A
Aisyah R.
Sky Residences · +60 12-345 6789
Meta
D
Daniel T.
Lakeside Villas · +60 17-882 1043
Referral
M
Mei Ling
Sky Residences · +60 11-2200 8845
Meta
128 captured this weekleads.xlsx
02 · Assign

The right agent gets it in seconds

Set your Sequence once (who gets which product, in what rotation) and ZIEN hands each new lead out fairly and instantly. Or open a Collab Pool: add the partners you trust as collaborators and let them grab the leads you can’t serve yourself.

  • Auto-assign by Sequence rotation
  • Collab Pool for leads you pass on
  • Add collaborators you trust
ziencrm.com/sequence
Sequence
New lead · Sky ResidencesSequence rules
ADM
→ Assigned to Daniel · 0.4s
or grab from the pool
Collab Pool
12 leads · 3 partners
Grab
03 · Engage

WhatsApp that replies for you

Build reply flows with no code. The moment a lead messages, ZIEN answers, qualifies, and can book the viewing, then writes it straight onto the appointment board. Need to reach everyone at once? Broadcast to hundreds from your own number.

  • No-code WhatsApp reply flows
  • Auto-books viewings onto the board
  • Broadcast from your own number
ziencrm.com/whatsapp
WhatsApp
Is Sky Residences still available?
Yes! 3 units left. When are you free to view?
Auto-reply · 0.4s
TriggerReplyBook
Broadcast · 320 sent→ Appointment created
04 · Meet

From viewing to keys, on one board

Drag viewings across the board and invite a closer to run the meeting, even a collaborator. The lead’s owner and the inviter both follow every step: Show Up, Closed, Loan Submitted, Converted. No more “what happened with that client?”

  • Invite a closer, or a collaborator
  • Owner + inviter follow every step
  • Tracked to loan submission & conversion
ziencrm.com/appointment
Appointment board
Appt
Show
Aisyah R.
Closer: Daniel
Close
Loan
Won
AppointmentShow UpClosedLoan SubmittedConverted
MJ
Owner + inviter following this deal
05 · Monitor

See everything, guess nothing

Watch your collaborators’ follow-up remarks on your leads in real time, every status change time-stamped. And see exactly which Meta ad brought which lead, with live cost-per-lead, so you stop guessing which ad actually works.

  • Live remark history on every lead
  • See collaborators’ follow-ups on your leads
  • Cost-per-lead by Meta ad
ziencrm.com/report
Which ad actually worked?Last 30 days
Campaign · Sky Residences – June128 leads
Adset · KL · 25–40
Ad · Carousel ABest72 · RM3.20/lead
Ad · Video B41 · RM5.80/lead
Ad · Single image C15 · RM9.40/lead
AAisyah R.from Carousel A
[12/06/2026, 3:14 pm] [Follow Up] Called, wants high floor
[12/06/2026, 5:02 pm] [Appointment] Booked Sat 3pm viewing
06 · Convert

Close more, with less chasing

Because every lead is captured, assigned, followed up and tracked, more of them reach Converted, and you can prove it with a live conversion rate. Less admin, faster follow-ups, more keys handed over.

  • Higher conversion, less manual work
  • Live conversion-rate tracking
  • Spend your time closing, not chasing
ziencrm.com/dashboard
This month
7.0%
conversion
Leads in128
Appointments32
Converted9
Aisyah R.
Sky Residences
Converted

Six steps. One system. Zero spreadsheets.

Features

Every feature. Pay for what you use.

Start free and move up a plan when your business asks for it. Every plan includes everything below it.

Feature
Newbie
Top Sales
Most popular
Ads Manager
Team Leader
Pipeline & collaborationFree
Working Leads pipeline
Appointment board + closer invites
Receive leads from teammates
Collab network & permissions
Dashboard overview
WhatsApp automationTop Sales · RM99/mo
WhatsApp reply flows (no code)
Auto-replies & follow-up triggers
Broadcasts to your leads
Send from your own number
Leads & adsAds Manager · RM159/mo
Master lead pool + full history
Sequences: auto-route to your team
Meta leads capture from your ads
WhatsApp keyword lead capture
Live ads reports & cost per lead
Collab Pool sharing
Team managementTeam Leader · RM199/mo
Following & hierarchy: full downline tree
Accept team (Core) requests
Learning Hub: upload topics & videos
Team watch-progress reports

Mix and match the modules you need — or grab a bundle and save. See bundle deals below.

Pricing

Start free. Upgrade when it pays.

All prices in RM, per month. Pay by card, cancel anytime: your plan runs to the end of the paid month. Promo codes apply at checkout.

Newbie

For agents who receive leads

Free
  • Working Leads pipeline
  • Receive leads from teammates
  • Appointment board with closer invites
  • Collab network & permissions
  • Dashboard overview
Start free

Top Sales

For closers who live on WhatsApp

RM99/mo
  • Everything in Newbie
  • WhatsApp Automation: flows without code
  • Instant auto-replies & follow-up triggers
  • Broadcasts to your leads
  • Extra WhatsApp accounts: RM25 first, RM20 each after
Get started
Most popular

Ads Manager

For anyone running ads

RM159/mo
  • Everything in Top Sales
  • Master lead pool with full history
  • Sequences: auto-route leads to your team
  • Meta leads capture, straight from your ads
  • Live ads reports & cost per lead
  • Collab Pool sharing
Get started

Team Leader

Run and train your whole team

RM199/mo
  • Everything in Ads Manager
  • Following & hierarchy: see your full downline tree
  • Learning Hub: upload training topics & videos
  • Team watch-progress reports
Get started

Need more WhatsApp numbers?

Top up extra connected accounts on any plan that includes WhatsApp.

Extra WhatsApp accounts: RM25/mo for the first, RM20/mo each after.
Promo codes don't apply to extra accounts.
ZIEN

While you’re still on Google Sheets,
your competitors already run on a system.

Every lead they capture, assign and follow up is a deal you won’t. Start free on the Newbie plan — set-up takes two minutes, and your pipeline starts running itself.

Free Newbie plan · No credit card · Early accounts approved personally